I can't get the videos to work

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1

I cannot get my videos to load for my assignments.

2

Hey there - is this all videos, or just one or more specific videos? If the latter, could you provide the course and lesson number?

If all videos are not playing, I would recommend looking at the following support article:

https://help.cybrary.it/hc/en-us/articles/18411991365011-Tech-Know-How-What-if-My-Videos-Won-t-Play

3

Thank you, the course is network basics and the number is 1.2

4

Okay, I can confirm that the video works for me - so it’s not an issue that’s specific to that video. I would recommend following the recommendations on that Support article. If the issue persists, you can reach out to our Support team via the Help chatbot in the lower-right corner.

5

Thank you! This is really helpful.

6

which Web browser do you use?

Most of the time it’s because of that :slight_smile:

:grin: