Infuriating experience with prove labs result

so i purchased premium to get more labs done, so far my experience has been horrendous compared to labs on tryhackme and hackthebox

  • it keeps getting disconnected - i’ve fiber connection. never happens with any other websites
  • timer won’t stop when i’m disconnected like what??? that doesn’t make any sense
  • there is no review option of what you did wrong, then what’s the point of the prove section??
  • i 100% know my answer was correct in one of the flags and yet i failed in that. is it case sensitive ?

i took two tries for one of the section same answers for qa earlier i got 14 now i got 13 correct !!
same issues in lab. in snort rule i created two rules keep getting “Your first rule is correct” while i am sure my second is also correct

one of the question is: DS: On the Ubuntu system, create a local Snort rule to alert on traffic to and from TCP port 1337. The alert message should read “LEET Detected”. When done, run checksnortrule.sh (on the Desktop) to check your work. If this task is done correctly, you will get a flag. (Hint: You will need two rules.)

this is what i’ve done in
sudo nano /etc/snort/rules/local.rules
and edited the file with two rules
alert tcp any any → any 1337 (msg:“LEET Detected”; sid:1000001; rev:1;)
alert tcp any 1337 → any any (msg:“LEET Detected”; sid:1000002; rev:1;)

and i keep getting “First rule is correct”

i’ve seen in python section how sloppy answer checking it can be. please improve this. its frustrating putting an hour into the test and then getting zero feedback.

I see the issue. On the second rule, try bidirectional (<>).

I think, technically speaking, your second unidirectional rule is correct, but the grader is looking for bidirectional.

Apologies for the connectivity problems! This was obviously not the intended experience - the lab platform was functionally down for a few hours last night.

Regarding the timer - this is attached to the assessment system and is independent from the lab platform. The issue last night impacted the access layer of the lab platform, so the assessment system would not have been aware of the lab issue, and so the timer would not stop automatically.

Regarding the results report - we don’t tell you precisely which questions you got wrong, but we do provide recommended learning based on your results. So if you’re seeing IDS Basics and Firewall Basics as recommended learning, that means you got the questions regarding IDS and Firewalls incorrect.

We may add some additional detail in the future, but given that we currently offer unlimited attempts on assessments, the concern is that providing copies of the questions outside the context of the assessment would encourage learners to google/chatgpt the answers and quickly re-take, which presents an issue for some of our training and education-oriented business customers (of course, some version of this happens anyways).