ok i solved the problem
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Feel free to elaborate, as others may have a similar issue 
Ok, so to solve this issue, I just restarted the lab and after that, everything was alright
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even after restarting it still doesn’t work . pls help
Kindly provide the lab steps or steps that are failing and supporting screen shot(s) showing the commands you have tried and the system response.
having the similar issue as @eol55
