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1

I have no issue loading videos except this one. This video simply will not load. The vimeo player for the video doesn’t load either.

All the other videos in the course load just fine. This one video is preventing me from getting the certificate for the course.

2

Hey there - links to the “Immersive” portion of the app are actually user-specific, so we can’t see which video you’re referring to. Could you please provide the Course name, Module, and Lesson?

3

I see, ok. It’s the ISSEP 6 CEU course. Lesson 2.3 if I’m recalling correctly.

4

Thanks - it should be working now

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