Videos not working

Sometimes the videos doen’t load even with Pro membership

Hi! could you provide the name of the lab or course where the video doesn’t load?
Thanks in advance

hi, I’m enrolled in comptia security + , sometimes videos get stuck even when my internet is working !! Reloading the page doen’t solve the problem

Hey there - our video hosting is provided by Vimeo. If you’re having problems with playback, I would recommend reviewing this help desk article - https://help.cybrary.it/hc/en-us/articles/18411991365011-Tech-Know-How-What-if-My-Videos-Won-t-Play - or otherwise checking the Vimeo DownDetector to see if they’re having any issues.